Valley Hot TubsLangley · Fraser Valley

Water care

Hot tub water care: chemistry made simple for Fraser Valley water

October 21, 2026 · 5 min read

Balanced hot tub water comes down to four numbers: alkalinity, pH, calcium and sanitizer. Here's how to keep them in range, and why most Fraser Valley tap water needs calcium added.

Hot tub water care comes down to keeping four things in range: total alkalinity, pH, calcium hardness and sanitizer. Balance them in that order, test two or three times a week, shock after heavy use, and the water stays clear and comfortable. In much of the Fraser Valley the tap water is very soft, so most new fills here need calcium added, which surprises a lot of new owners.

The ranges below are the ones commonly recommended. Your tub's owner's manual is the final word, especially for anything the warranty depends on.

The four numbers that matter

What you testCommonly recommended rangeWhy it matters
Total alkalinityabout 80–120 ppmBuffers pH so it doesn't swing
pHabout 7.4–7.6Comfort for eyes and skin, sanitizer strength, protects equipment
Calcium hardnesscommonly 150–250 ppmToo low: foamy, aggressive water. Too high: scale
Sanitizerchlorine or bromine, often about 3–5 ppmKills bacteria and breaks down organic waste

Total alkalinity

Alkalinity acts as a cushion for pH. When it's low, pH bounces around with every soak; when it's high, pH creeps up and is hard to bring down. Fix alkalinity first.

  • To raise it: add an alkalinity increaser (sodium bicarbonate).
  • To lower it: add pH decreaser in small doses with the jets off, wait, retest, then run the jets with the cover open. The aeration brings pH back up without bringing alkalinity back with it. It takes a few rounds.

pH

Once alkalinity is in range, adjust pH.

  • pH too high (cloudy water, scale, chlorine that seems weak): add a pH decreaser, usually sodium bisulfate.
  • pH too low (itchy eyes, corrosion risk for heaters and fittings): add a pH increaser, usually sodium carbonate.

Add a little at a time with the pumps running, wait at least 15 to 20 minutes, and retest. Chasing pH back and forth usually means alkalinity is out.

Calcium hardness

Water with too little calcium tends to foam and can be aggressive toward metal parts, heater elements and seals. Water with too much leaves crusty scale on the shell, jets and heater. A calcium hardness increaser raises it. Lowering it means partly draining and refilling with softer water.

Sanitizer

Chlorine and bromine are the two common choices.

  • Chlorine (often granular dichlor in hot tubs) works fast and is easy to measure. It's used up quickly at hot tub temperatures, so it needs topping up after use.
  • Bromine (often tablets in a floater or feeder) is more stable in hot water and many people find it gentler on the nose. It's slower to adjust.

Ozone and UV systems help sanitizer work and can cut how much you use, but they don't replace it. A saltwater system makes chlorine from dissolved salt; the water still needs testing and balancing.

What Fraser Valley tap water means for your tub

Published hardness figures for local water systems vary a lot, and they change how you start every fill:

WherePublished hardness (mg/L as calcium carbonate)What it usually means
Langley City and most of Langley Townshipabout 2Very soft: add calcium on every fill
Maple Ridgeabout 2Very soft: add calcium on every fill
Abbotsford and Missionabout 5Very soft: add calcium on every fill
Surreyabout 21Soft: add calcium
Chilliwackabout 51Moderately soft: some calcium needed
Langley Township, Acadia well systemabout 65Moderately soft: some calcium needed
Aldergroveabout 163Hard: likely already in range, watch for scale

Hardness in mg/L is roughly the same as ppm on a test strip. So a fresh fill in Langley or Maple Ridge starts near zero calcium and needs calcium increaser to reach the range your manual asks for. Skipping it is one of the most common causes of foamy water in soft-water areas.

In Aldergrove, the fill water may already sit inside the usual range, so don't add calcium without testing. Hard water combined with high pH is what leaves scale, so keep pH under control and consider a scale and stain control product.

If you fill from a private well, have the water tested for metals as well. Iron and other metals can stain the shell, and a metal sequestrant added at fill time helps keep them in solution.

Water suppliers adjust treatment over time, so test your own fill water rather than relying on the table.

A simple testing routine

  1. Two or three times a week: test sanitizer, pH and alkalinity with strips or a drop kit, and adjust.
  2. After heavy use or a party: shock the water and top up sanitizer.
  3. Weekly: shock, even with light use, to break down oils and waste the sanitizer has bound up.
  4. Each fill: test calcium, adjust it first along with alkalinity, then pH, then sanitizer.
  5. Every few months: drain, clean and refill. How often depends on how much the tub is used; our maintenance guide covers it step by step.

Always add chemicals one at a time with the jets running and the cover open, and let each one circulate before adding the next. Never mix chemicals together, and store them dry, closed and apart.

Shocking a hot tub

Shock is a large dose of oxidizer that clears out oils, sweat and other waste.

  • Non-chlorine shock (potassium monopersulfate) oxidizes waste without raising chlorine much, so you can usually use the tub again soon after. Check the label.
  • Chlorine shock oxidizes and sanitizes. Leave the cover open for a while afterward so gas can escape, and wait until chlorine drops back into range before soaking.

Why hot tub water foams, and how to stop it

Foam is almost always a sign that something has built up in the water:

  • body oils, lotions, makeup and hair products
  • laundry detergent left in swimsuits (rinse them in plain water)
  • low calcium hardness, very common with soft Fraser Valley water
  • old water that's overdue for a drain and refill

A defoamer knocks foam down quickly, but it treats the symptom. Shock the water, check calcium, clean the filter, and if the water is a few months old, drain and refill. A quick rinse in the shower before soaking prevents most of it.

Supplies to keep on hand

A basic kit: test strips, sanitizer, non-chlorine shock, pH increaser and decreaser, alkalinity increaser, calcium hardness increaser, filter cleaner, and a spare filter so one can dry while the other is in use. Our chemicals and supplies page explains what each product is for.

FAQ

Questions

Something else on your mind? Ask us when you request a quote.

What should hot tub chemical levels be?

Common targets are total alkalinity about 80–120 ppm, pH about 7.4–7.6, calcium hardness about 150–250 ppm, and chlorine or bromine around 3–5 ppm. Check your owner's manual, which may give slightly different ranges.

What order should I add hot tub chemicals?

Adjust alkalinity first, then pH, then calcium hardness, then sanitizer. Add one product at a time with the jets running and let it circulate before testing again.

How do I lower alkalinity in a hot tub?

Add pH decreaser in small doses with the jets off, retest, then aerate with the jets and cover open to raise pH without raising alkalinity. Repeat until alkalinity is in range.

Why is my hot tub foaming?

Usually oils, lotions, detergent residue or old water, and in soft-water areas like Langley, Maple Ridge, Abbotsford and Mission, low calcium hardness. Shock, check calcium, clean the filter, and drain and refill if the water is old.

How often should I test hot tub water?

Two or three times a week is a good routine, plus after heavy use. Test calcium each time you refill.

Can I use Dawn dish soap to clean a hot tub?

Not inside the tub or on the filter. Household soaps leave residue that causes foam. Use a cleaner made for hot tubs, and rinse well.

Come and sit in one

Visit the Langley showroom, or tell us about your backyard and we'll help you pick the right tub and plan the installation.

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